ShootProof

UX Researcher | Platform Enhancements

2017 - 2018

I worked with ShootProof doing product validation through mixed-methods research to assess a complex feature the photography business tool was considering adding to their feature set. I conducted site visits, ran moderated remote usability sessions, & interviewed participants at tradeshows in Las Vegas and Nashville.

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I also conducted general design analysis, identified customer engagement metrics, pulled quantitative metrics about customer behavior and adoption, built a research repository and presented company-wide product insights reports highlighting research findings and recommendations. The product shipped in 2019.